Brussels Zaventem Airport (BRU) Car Rental
Hours & Services
July 21, 2024
| Sunday | 06:30 AM - 11:00 PM |
|---|---|
| Monday | 06:30 AM - 11:00 PM |
| Tuesday | 06:30 AM - 11:00 PM |
| Wednesday | 06:30 AM - 11:00 PM |
| Thursday | 06:30 AM - 11:00 PM |
| Friday | 06:30 AM - 11:00 PM |
| Saturday | 06:30 AM - 11:00 PM |
Pick-Up Service Unavailable
After-Hours Returns Available
Directions from Terminal
ENTERPRISE RENTAL COUNTER IS LOCATED IN THE TERMINAL BUILDING. THE ENTERPRISE COUNTER IS AT 30 M ON THE RIGHT WHEN EXITING CUSTOMS. NO SHUTTLE IS REQUIRED.
Rental Policies
There will be an additional charge of 10 EUR per day with a maximum of 50 EUR per rental, excluding VAT and location surcharges, for each additional authorized driver. Full rental conditions apply to all additional drivers.
FOR AFTER-HOURS RETURN, PLEASE PARK THE VEHICLE IN THE DESIGNATED ENTERPRISE SPACES AT THE RENTAL OFFICE. PLEASE LOCK ALL CAR DOORS AND PLACE THE KEYS IN THE DROP BOX LOCATED ON THE RENTAL COUNTER. THE RENTER IS RESPONSIBLE FOR THE CONDITION OF THE RENTAL VEHICLE
UNTIL THE VEHICLE IS INSPECTED BY AN ENTERPRISE EMPLOYEE AT THE START OF THE NEXT BUSINESS DAY. VEHICLES WILL BE INSPECTED DURING REGULAR BUSINESS HOURS 6.30-23.00.
All drivers must be at least 21 years of age or older. Drivers aged 21 - 24 may rent economy, compact, intermediate, standard and full-size cars. Drivers must be at least 25 years old to rent premium, special and luxury cars. Drivers 21-24 years of age will be assessed an additional fee of 10 EUR per day excluding VAT with a maximum of 100 EUR per rental , local premium location fees and surcharges where applicable. All car classes are available for renters 25 years and older at no additional charge.
CDW COLLISION DAMAGE WAIVER removes a renter's responsibility for damage in case of accident, fire or vandalism to the rental vehicle excluding tires and windshield. CDW is not insurance. Purchasing CDW reduces the renter's responsibility to a deductible ranging between 850 EUR and 2000 EUR for a daily fee ranging between 7.49 EUR and 25.75 EUR depending on the car type and length of rental. The daily fee excludes VAT and local surcharge. In case of violation such as alcohol, drugs or any other misuse as stated in the T&C's, the renter stays responsible for the full value of the damage. If CDW is declined by the renter, he are she will be responsible for the full value of the damage to the rental vehicle. In case of damage or theft an administration cost of 40 EUR excluding VAT and local fees is applied in addition to the non-waivable excess. All prices are subjected to changes without prior notice.
CDW2 PARTIAL COLLISION DAMAGE WAIVER Reduces excess of CDW to partial amount ranging between 300 EUR and 850 EUR. Purchase of TP1 Theft Protection and CDW Collision Damage Waiver is required for renters to qualify for this product. Collision Damage Waiver CDW2 for this Station ranges between 11.67 EUR and 21.67 EUR per day depending on car type and length of rental. Daily fee excluding VAT and local surcharge. In case of violation such as alcohol, drugs or any other misuse as stated in the T&C's, the renter stays responsible for the full value of the damage.
In case of damage or theft an administration cost of 40 EUR excluding VAT and local fees is applied in addition to the non-waivable excess. All prices are subjected to changes without prior notice.
One way rentals are allowed for all Enterprise locations within Belgium for retail and tour customers at no additional cost. One way rentals outside of Belgium are NOT allowed.
All vehicles are delivered with a full tank of fuel and must be returned in the same condition. If the vehicle is returned with less than a full tank of fuel, the renter will be charged for the difference plus an extra charge of 10 EUR plus VAT and local fees or surcharges.
CROSS BORDER POLICY- THE RENTER MUST ADVISE THAT THE
VEHICLE WILL BE TAKEN ACROSS AN INTERNATIONAL BORDER
AT THE TIME OF RENTAL. CROSS-BORDER TRAVEL OTHER THAN
THE FOLLOWING COUNTRIES IS NOT PERMITTED,
A- AUSTRIA, AND- ANDORRA, CH- SWITZERLAND,
D- GERMANY, DK- DENMARK, E- SPAIN, F- FRANCE,
FIN- FINLAND, GB- UK, GR- GREECE, I- ITALY,
IRL- IRELAND, L- LUXEMBURG, N- NORWAY,
NL- NETHERLANDS, P- PORTUGAL, S- SWEDEN,
CONTACT THE RENTAL LOCATION FOR ADDITIONAL CROSS
BORDER RESTRICTIONS. A PENALTY FEE OF 4,500 EUR WILL
APPLY FOR THE UNAUTHORIZED DROP OF THE RENTAL
VEHICLE IN A COUNTRY PROHIBITED FOR CROSS-BORDER
TRAVEL. A PENALTY FEE OF 1,800 EUR WILL APPLY FOR
UNAUTHORIZED DROP OF THE RENTAL VEHICLE IN FRANCE,
GERMANY, LUXEMBOURG AND THE NETHERLANDS. A PENALTY
FEE OF 4,000 EUR WILL APPLY FOR UNAUTHORIZED DROP OF
THE RENTAL VEHICLE IN A COUNTRY OTHER THAN THE
COUNTRY OF RENTAL ORIGIN.
PAI PERSONAL ACCIDENT INSURANCE is an insurance covering the driver of the rental vehicle only. PAI covers bodily injury or death caused by an accident during the use of the rented vehicle. The price of PAI ranges from 2.10 EUR per day up to 4.2 EUR per day. The daily price excludes VAT and local surcharges. In the case of bodily injury PAI compensation covers medical care, and in the case of death PAI covers funeral costs up to a limit of 495,787 EUR. Several exclusions apply such as involvement in car races, legal reasons, etc. The full T C's are available at the rental station and must be signed by the driver when purchasing this product.
ACCEPTED METHODS OF PAYMENT ARE AMERICAN EXPRESS,
MASTERCARD AND VISA. A SECURITY DEPOSIT IS REQUIRED AT
THE TIME OF PICKUP FOR EACH RENTAL. THE MINIMUM DEPOSIT
IS 250 EUR PLUS THE COST OF THE RENTAL. THE DEPOSIT CAN
RANGE FROM 250 EUR TO 2000 EUR PLUS THE COST OF THE
RENTAL DEPENDING ON VEHICLE CLASS. TRAVELERS CHECKS AND
EURO CHECKS ARE NOT ACCEPTED AT ANY TIME. DEBIT CARDS
AND CASH MAY NOT BE USED FOR A DEPOSIT BUT MAY BE USED
FOR FINAL PAYMENT UPON RETURN OF THE VEHICLE.
Enterprise offers roadside assistance included in the daily rate. The assistance will cover vehicle malfunction. Events such as a flat tire, jump start, lockout service, fuel delivery, and key replacement non exhaustive list are not covered by Roadside Assistance Protection.
RAP is void and of no effect if, at the time of the incident necessitating roadside assistance, the renter or authorized driver's are in violation of the rental agreement, including, without limitation, the prohibited uses and violations set fort therein. In such cases, roadside assistance will be available but standard charges will apply.
Enterprise rental locations do not provide direct roadside assistance to the customer. This assistance is provided by Touring Club Belgium on behalf of Enterprise. This service is available 24/7 by calling 012/39 09 44 within the country of rental. Assistance outside the country of rental may be obtained by calling +32 12 39 09 44.
ALL DRIVERS, BOTH RENTAL AND ADDITIONAL DRIVERS, MUST
PRESENT A VALID DRIVING LICENSE AT THE TIME OF RENTAL.
IN ADDITION TO A VALID DRIVING LICENSE, THE PRIMARY
RENTER MUST FURTHER PRESENT AN ADDITIONAL PHOTOGRAPHIC
IDENTIFICATION PASSPORT AND A MAJOR CREDIT CARD IN
THEIR OWN NAME. MULTIPLE PART DRIVING LICENSE HOLDERS
MUST PRESENT ALL PARTS OF THEIR LICENSE. AN
INTERNATIONAL DRIVING PERMIT IS REQUIRED FOR ANYONE
HOLDING A NON EUROPE DRIVING LICENSE. ADDITIONAL ID OR
FURTHER IDENTIFICATION CHECKS MAY BE REQUESTED IF
DEEMED NECESSARY. THIS MAY INCLUDE AN IDENTITY CHECK
WITH EXTERNAL PARTNERS WHO MAY CHECK DETAILS SUPPLIED
AGAINST DATABASES TO WHICH THEY HAVE ACCESS.
SLP IS NOT OFFERED AT THIS BRANCH.
Brussels Zaventem Airport (BRU) Car Rental FAQs
The cost of a rental car depends on many factors and can vary greatly. These factors include:
- The length of time you are renting the car
- Car class selected
- Rental location
- Added insurance or protection products
- Additional products selected
- If you have to modify your reservation
- If you have to extend your reservation
- If you have to change your rental drop-off location
For the most accurate pricing, start a reservation.
To rent a car from Enterprise Rent-A-Car in the United States and Canada, you will need the following:
- To be 25 years old
- A valid driver's license with a photo
- A photo ID (For example: a driver’s license or passport)
- Credit or debit card (check the acceptable forms of payment at the location you’re renting from)
Some locations may require additional information, including but not limited to:
- An International Driving Permit (IDP): If the license is written in a language or characters different to those of the country of rental, an IDP is also required. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines. Renters with licenses from countries who are not part of the International Driving Permit Agreement should carry a certified translation.
- Return travel and accommodation information: Visitors to the UK must also provide proof of return travel and accommodation information while in the UK.
As a customer, you have a choice as to how you would like to pay for fuel.
Fuel Policy at Non-Airport locations:
- You may refuel the vehicle to the same fuel level you received when you picked up the vehicle, or if you choose not to refuel the vehicle to the same fuel level, you will be charged the local Enterprise rate which is typically above the local pump price. An additional refueling charge may apply at some locations.
- A full tank of gas is not guaranteed.
Fuel Policy at Airport Car Rental Locations:
- You may refuel the vehicle to the same fuel level you received when you picked up the vehicle, or if you choose not to refuel the vehicle to the same fuel level, you will be charged the local Enterprise rate which is typically above the local pump price. An additional refueling charge may apply at some locations.
- You may opt to pre-pay for fuel -- Pre-pay gives you two conveniences:
- You can avoid the hassle of having to fuel up the vehicle before returning.
- Pre-pay fuel option is calculated at the local rate of gas minus a per gallon discount.
Note: Prepaid fuel is only sold in full tanks at the discounted price per gallon and is not refundable. Local fuel rates will vary by the area you are renting a vehicle.
For additional questions, please visit our main car rental FAQs page.