Enterprise

Ostrava Car Rental

Ostrava

Location Details

Hornopolni 3313 42
Ostrava, CZ, 70200

Get Directions
+420 777 219 692

Hours & Services

July 7, 2024
Sunday 08:30 AM - 02:00 PM
Monday 08:00 AM - 06:00 PM
Tuesday 08:00 AM - 06:00 PM
Wednesday 08:00 AM - 06:00 PM
Thursday 08:00 AM - 06:00 PM
Friday 08:00 AM - 06:00 PM
Saturday 08:30 AM - 04:00 PM
Pick-Up Service Unavailable
After-Hours Returns Available

Rental Policies

A fee of 30 EUR, CCA 830 CZK, is charged for each additional driver. Price does not include 21 percent VAT.

CLIENT RETURNS THE VEHICLE AT A DESIGNATED HOTEL PARKING PLACE THAT IS MARKED AS CZECHOCAR ENTERPRISE. THEREAFTER CLIENT LEAVES KEYS AND DOCUMENTS AT DESIGNATED PLACE AT THE HOTEL RECEPTION TO RENT A CAR COMPANY EMPLOYEE OR TO TRAINED RECEPTIONIST.

MINI ECONOMY THROUGH ECONOMY AND COMPACT ARE AVAILABLE FOR RENTERS 21 YEARS OF AGE AND OLDER. INTERMEDIATE, STANDARD, FULL SIZE, MPV, SUV AND VAN ARE AVAILABLE FOR RENTERS 23 YEARS OF AGE AND OLDER. A YOUNG DRIVER FEE IS NOT APPLIED. YOUNG DRIVERS ARE NOT ALLOWED TO DRIVE A HIGHER CAR CLASS IN ACCORDANCE AS IT IS STATED ABOVE.

Cross border policy - all renters intending to drive the rental vehicle cross border must advise Czechocar-Enterprise at the time of rental. A cross border fee of 36.30 EUR per rental applies. Payment of this fee guarantees assistance services abroad. The rental company prohibits travel outside of the Czech Republic borders with the rented vehicle without the payment of the cross border fee. Should renters drive the rental vehicle outside of the Czech Republic having not disclosed their intentions to do so and having not paid the cross border fee they will be liable for all additional assistance and vehicle recovery fees.

Cross-border travel is not permitted into Albania, Bulgaria, Bosnia and Herzegovina, Belarus, Cyprus, Estonia, Israel, Iran, Iceland, Lithuania, Latvia, Montenegro, Moldova, Macedonia, Romania, Russian Federation, Serbia, Turkey and Ukraine.

Cross-border travel is permitted into Andorra, Austria, Belgium, Germany, Denmark, Spain, France, Finland, United Kingdom, Greece, Hungary, Croatia, Italy, Ireland, Liechtenstein, Luxembourg, Norway, Netherlands, Portugal, Poland, Sweden, Slovenia, Switzerland and Slovakia.

CDW 1 - COLLISION INSURANCE WITH LIMITED LIABILITY 10 PERCENT CONTRIBUTION MIN. 10 000 CZK ,400 EUR. IF THE COST OF DAMAGE IS LOWER THAN 10.000 CZK ,400 EUR, CUSTOMER IS REQUIRED TO PAY THE WHOLE COST OF THE DAMAGE. CDW DOES NOT COVER DAMAGE OR LOSS OF KEYS, NAVIGATION SYSTEM, TIRES, WINDSCREEN, UNDERCARRIAGE, HUB-CAPS AND RIMS.

ONE WAY RENTALS ARE REALIZED UNDER THE SERVICE AGREEMENT WITH CZECHOCAR, A.S. COMPANY CZECHOCAR A.S. PROVIDES FOR CZECHOCAR CZ SPOL. S.R.O., ENTERPRISE RENTAL SERVICES AT ITS BRANCHES IN THE CZECH REPUBLIC, PRAGUE CONGRESS CENTRE, PRAGUE, PRAGUE - HOTEL ADRIA, PILSEN, BRNO, OSTRAVA, HRADEC KRALOVÉ. PICKING UP AND RETURNING THE VEHICLE IS FREE OF CHARGE AT THESE LOCATIONS. ALL ABOVE STATED CONTRACTUAL REPRESENTATIONS WILL BE BRANDED BY LOGO, DRIVE ALLIANCE PARTNER, ENTERPRISE. INTERNATIONAL ONE-WAY RENTALS ARE ALLOWED ONLY WITHIN ENTERPRISE STATIONS ACCORDING TO THE CROSS BORDER TRAVEL POLICY. THE MINIMUM RENTAL LENGTH FOR A ONE WAY RENTAL ABROAD IS TWO DAYS, 48 HOURS.

ALL VEHICLES ARE SUPPLIED WITH A FULL TANK AND MUST BE RETURNED WITH FULL TANK. IF THE VEHICLE IS NOT RETURNED FULLY TANKED, THE CUSTOMER WILL BE CHARGED FOR THE DIFFERENCE OF MISSING FUEL ACCORDING TO CURRENT PRICE STATED IN THE RENTAL AGREEMENT OF THE RENTER.

TWP TIRES AND WINDSHIELD PROTECTION - CHARGE FOR TRANSFERRING OF THE LIABILITY FOR DAMAGES OF THE WINDSHIELD AND TIRES. THIS INSURANCE IS WITH ZERO LIABILITY.

IN CASE OF AN ACCIDENT, THEFT OR DAMAGE OF THE VEHICLE OR OF ANY PART OF IT, AND ALSO IN CASE OF INJURY OR DEATH OCCURRING AS A RESULT OF AN ACCIDENT, THE RENTER IS ALWAYS OBLIGED TO CALL THE POLICE WITHOUT CONSIDERATION TO THE AMOUNT OF DAMAGES. IF HE DOES NOT DO IT HE HAS FULL RESPONSIBILITY FOR THE DAMAGE. THE RENTER IS OBLIGED TO FILL UP A TRANSPORT ACCIDENT REPORT ,THE FORM IS PART OF THE DOCUMENTATION OF THE VEHICLE. THE RENTER IS OBLIGED TO GIVE A CONFIRMATION OF THE PARTICIPATION ON AN ACCIDENT OR ON ANY DAMAGE CAUSED TO OTHER PARTIES WITHOUT DELAY TO THE LESSOR, AT THE LATEST IN 24 HOURS FROM THE EVENT. IN CASE OF THEFT OF THE VEHICLE THE RENTER IS OBLIGED TO IMMEDIATELY GIVE THE DOCUMENTATION AND KEYS OF THE VEHICLE TO THE LESSOR, IF HE DOES NOT DO IT, HE IS LIABLE TO THE LESSOR FOR THE CAUSED DAMAGE FOR 50 PERCENT OF THE TOTAL LOSS, MINIMALLY 2.000, EURO, 50.000 CZK. . CROSS-BORDER TRAVEL IS ALLOWED TO EU COUNTRIES. LIST OF OTHER PERMITED COUNTRIES BASED ON INSURANCE OF THE CARS IS STATED IN CZECH AND ENGLISH LANGUAGE ON THE BACK SIDE OF GREEN CARD, INTERNATIONAL MOTOR INSURANCE CARD, WHICH EACH VEHICLE OF OUR FLEET HAS. CROSS-BORDER TRAVEL IS NOT PERMITTED INTO- ALBANIA, BULGARIA, BOSNIA AND HERZEGOVINA, BELARUS, CYPRUS, ESTONIA, ISRAEL, IRAN, ICELAND, LITHUANIA, LATVIA, MONTENEGRO, MOLDOVA, MACEDONIA, ROMANIA, RUSSIAN FEDERATION, SERBIA, TURKEY AND UKRAINE. CROSS-BORDER TRAVEL IS PERMITTED INTO- ANDORRA, AUSTRIA, BELGIUM, GERMANY, DENMARK, SPAIN, FRANCE, FINLAND, UNITED KINGDOM, GREECE, HUNGARY, CROATIA, ITALY, IRELAND, LIECHTENSTEIN, LUXEMBOURG, NORWAY, NETHERLANDS, PORTUGAL, POLAND, SWEDEN, SLOVENIA, SWITZERLAND AND SLOVAKIA.

PAI - CHARGE FOR ARRANGING SUPPLEMENTARY INSURANCE OF PASSENGERS IN VEHICLE IN ACCORDANCE WITH CHARACTER OF INSURANCE EVENT, UP TO 7.808 EUR PER PASSENGER. NUMBER OF PASSENGERS MUST NOT EXCEED THE ALLOWED NUMBER FOR RENTAL VEHICLE.

METHODS OF PAYMENT ARE CREDIT CARDS VISA, AMEX, MASTER CARD, EUROCARD, DINNERS CLUB. COMPANIES CAN PAY BY INVOICE. CASH PAYMENT IS POSSIBLE WITH PREAUTHORIZATION ON A CREDIT CARD ONLY. IF CUSTOMER HAS NO VALID CREDIT CARD OR HAS UNSUFFICIENT FUNDS ON THE CREDIT CARD, LESSOR MAY REFUSE TO RELEASE TO SUCH CLIENT THE VEHICLE.

Roadside Assistance is available in case of an accident or other technical problems. This service is available nonstop 24-7 by calling 420 602 219 692. Surcharge for Roadside assistance is 12.10 EUR per rental including VAT. For further details, please, see the rental conditions.

CUSTOMER WILL NEED PASSPORT AND VALID DRIVERS LICENSE TOGETHER WITH INTERNATIONAL DRIVERS LICENSE, WHEN NEEDED ACCORDING TO REQUIREMENTS OF THE COUNTRY OF ISSUE. ALL DOCUMENTS HAVE TO HAVE VALID PHOTO OF THE HOLDER.

Ostrava Car Rental FAQs

The cost of a rental car depends on many factors and can vary greatly. These factors include:

  • The length of time you are renting the car
  • Car class selected
  • Rental location
  • Added insurance or protection products
  • Additional products selected
  • If you have to modify your reservation
  • If you have to extend your reservation
  • If you have to change your rental drop-off location

For the most accurate pricing, start a reservation.

To rent a car from Enterprise Rent-A-Car in the United States and Canada, you will need the following:

  • To be 25 years old 
  • A valid driver's license with a photo
  • A photo ID (For example: a driver’s license or passport)
  • Credit or debit card (check the acceptable forms of payment at the location you’re renting from)

Some locations may require additional information, including but not limited to: 

  • An International Driving Permit (IDP): If the license is written in a language or characters different to those of the country of rental, an IDP is also required. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines. Renters with licenses from countries who are not part of the International Driving Permit Agreement should carry a certified translation.
  • Return travel and accommodation information: Visitors to the UK must also provide proof of return travel and accommodation information while in the UK. 

As a customer, you have a choice as to how you would like to pay for fuel.

Fuel Policy at Non-Airport locations:

  • You may refuel the vehicle to the same fuel level you received when you picked up the vehicle, or if you choose not to refuel the vehicle to the same fuel level, you will be charged the local Enterprise rate which is typically above the local pump price. An additional refueling charge may apply at some locations.
  • A full tank of gas is not guaranteed.

Fuel Policy at Airport Car Rental Locations:

  • You may refuel the vehicle to the same fuel level you received when you picked up the vehicle, or if you choose not to refuel the vehicle to the same fuel level, you will be charged the local Enterprise rate which is typically above the local pump price. An additional refueling charge may apply at some locations.
  • You may opt to pre-pay for fuel -- Pre-pay gives you two conveniences:
    • You can avoid the hassle of having to fuel up the vehicle before returning.
    • Pre-pay fuel option is calculated at the local rate of gas minus a per gallon discount.

Note: Prepaid fuel is only sold in full tanks at the discounted price per gallon and is not refundable. Local fuel rates will vary by the area you are renting a vehicle.

For additional questions, please visit our main car rental FAQs page.